The feedback tool that doesn't punish you for growing
Collect feedback, prioritize what actually drives revenue, and ship what users want. Fast, simple, and priced fairly — no matter how many users you have.
No credit card required · Free forever plan
Trusted by 10,000+ teams building better products
Everything you need to ship what matters
Collect from every channel
Capture feedback from in-app widgets, support tickets, sales calls, and social media in one place.
Learn more →Prioritize by impact
Weight requests by revenue, segment, or strategic fit — not just vote count.
Learn more →Public roadmaps
Show customers what's planned, in progress, and shipped. Build trust and reduce support load.
Learn more →Close the loop
Automatically notify voters when their request ships. Turn users into advocates.
Learn more →How it works
Turn customer feedback into better products
Capture feedback from every channel
Give your users a single place to share ideas, report bugs, and request features. Embed widgets in your app, connect support tools, and let your team log feedback on behalf of customers.
“We finally have one place for all feedback instead of searching through Slack, email, and support tickets.”
Built for the teams that drive product decisions
Get everyone working from the same customer signal.
Product
Prioritize your roadmap with real customer signal, not gut feel.
Sales
Show prospects their requests are heard — and close deals faster.
Customer Success
Track requests per account and close the loop when features ship.
Marketing
Turn shipped features into launch stories your users care about.
Trusted by teams like yours
Integrations
Works with your existing workflow
Pilon plugs into the tools you already use for customer service, project management, and engineering — so feedback flows where your team works.
Customer love
Here's why teams choose Pilon
“Pilon replaced our messy spreadsheet overnight. Every feature request finally has a home and a clear path to prioritization.”
Sarah Chen
Head of Product · Beacon
“We went from guessing what to build to knowing exactly what moves the needle. The revenue-weighted scoring changed everything.”
Priya Sharma
VP Product · Gridline
“Our product team saves 5 hours a week now that feedback is organized automatically. No more triaging Slack threads.”
Marcus Lee
Product Manager · Capsule
Start collecting feedback today
Join 10,000+ teams that build what their customers actually want. Free to start, no credit card required.
More ways to use Pilon
Build a voice-of-customer program
Centralize feedback from every channel — support tickets, sales calls, social media — into a single source of truth your whole team can act on.
Explore feedback collectionEngage customers on public boards
Give customers a transparent place to share ideas, vote on priorities, and see what's coming next. Build trust by showing you listen — and ship.
Explore public roadmaps